Get in Touch
Have a question, suggestion, or need help with an order? We'd love to hear from you.
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Driver Support
Questions about delivering with Kokki or need help with the Driver app?
drivers@kokki.co.zaCommon Questions
Where does Kokki deliver?
We currently deliver in select areas across South Africa. Download the app to check if we deliver to your area.
How long does delivery take?
Most orders are delivered within 1 hour of placing your order, depending on your location and demand.
Do I need a subscription?
No! Kokki is completely on-demand. Order when you want, with no commitments or recurring charges.
How do I become a delivery partner?
Download the Kokki Driver app from the App Store or Google Play and register. You can also visit our Delivery Partners page for more info.
I have a problem with my order. What should I do?
Please reach out to us at hello@kokki.co.zawith your order number and we'll sort it out as quickly as possible.
Support Hours
Monday – Friday08:00 – 20:00
Saturday09:00 – 18:00
Sunday10:00 – 16:00